British Airways has started emailing passengers to cancel flights two weeks ahead of another strike by pilots. The industrial action on 27 September is expected to influence many flights and a huge number of travelers. The move pursues an underlying 48-hour strike on September 9 and 10 which influenced around 200,000 British Airways travelers and 1,700 flights. An announcement from the carrier stated: “To give our clients however much assurance as could reasonably be expected, we are presently reaching each one of those influenced to offer them a full refund or a rebook on an alternative date, destination or airline.”
British Airways says it is working with “more than 50 airlines to ensure customers have as many alternatives as possible”. The carrier is as yet asking the pilots’ association Balpa to cancel the strike and return to negotiations over a pay deal. BA stated: “We have advanced new thoughts through ACAS this week and have approached Balpa to meet us face-to-face as soon as possible to return to negotiations.
However, we need to give our customers certainty, so we have contacted all those affected by the union’s strike on September 27. Balpa said We comprehend that British Airways has begun dropping its operations on September 27 outside of the multi day window to avoid having to compensate affected passengers. The union said it had given BA “multiple opportunities” to work with them to avoid the strike.
British Airways (BA) has offered pilots a pay rise of 11.5% over three years, which it says would boost the pay of some captains to £200,000. However, Balpa says many of its members earn much less than that, with new pilots starting on less than £30,000. At the point when British Airways dropped flights a fortnight in front of the two-day strike prior this week, it erroneously dropped additional flights too. The carrier was forced to draft in extra customer relations staff over the August bank holiday weekend to deal with hundreds of thousands of phone calls and messages, after customers found they could not get through to change their flights.